ShoreTel Mobility Router 4000 manuals

Owner’s manuals and user’s guides for Routers ShoreTel Mobility Router 4000.
We providing 4 pdf manuals ShoreTel Mobility Router 4000 for download free by document types: User Manual, User's Guide, Specifications


Table of contents

Release 7.0

1

Table of Contents

3

Before You Start

7

Online Knowledgebase

8

Client Application

9

Before You Begin

10

Connecting to a Wi-Fi Network

10

Reprovisioning

11

Getting Started

15

Exiting The Mobility Client

18

Managing Calls

19

To forward calls:

20

Placing Calls

21

Ending an Active Call

22

Using Contacts and

23

to Place Calls from the

23

ShoreTel Mobility Client

23

Using the

24

Muting a Call

24

Switching Between Calls

24

Transferring Calls

25

Managing Conference Calls

25

 Use the notification bar

26

Accessing Voice Mail

27

Making Emergency Calls

28

Presence and Instant Message

29

Presence Icons

30

Enabling Presence

31

Setting Presence Status

31

Setting Location

31

Editing the Presence Message

32

Adding and Deleting Buddies

32

Deleting Buddies

33

Viewing Buddy Details

34

Sorting the Buddy List

34

Creating Groups of Buddies

34

Adding a Buddy to a Group

35

Viewing IM History

36

Enabling/Disabling IM Preview

37

Starting a Conversation

37

Replying to an IM

37

Removing Participants

38

Logging In/Out

40

Sending Email to a Buddy

40

Calling a Buddy

41

Secure Remote Access

43

Secure Enterprise Services

45

Using Location Management

47

Deleting Home Locations

48

Searching for People, Places

49

Enterprise

50

Adding a Favorite

52

Deleting a Favorite

52

Adding a Personal Contact

52

Changing ShoreTel Mobility

53

Client Settings

53

Changing Preferences

54

Changing Advanced Settings

57

Provisioning

58

Getting Help

59

APPENDIX

61

Dialing from a Meeting

61

Invitation or Calendar

61

Appointment

61

Dialing From a Calendar Event

62

ShoreTel Communicator

63

Using Visual Voice Mail

64

Specifying Call Handling Mode

65

Table of contents

ShoreTel Mobility Router

1

Administration Guide

1

Trademarks and Patents

2

Version Information

2

Company Information

2

Table of Contents

10

Before You Start

12

Before You Start Organization

13

Chapter Title Description

13

Conventions

14

Related Documentation

15

Architecture

16

Getting Started

18

Before You Begin

19

Pushpins

23

Selecting All Rows

24

Copying a Selection

24

Saving Changes

25

Logging Out

25

Getting Started Logging Out

26

Configuring System Settings

27

Configuring NTP

29

Modifying NTP Servers

30

Deleting NTP Servers

30

Configuring Email

32

Configuring Logging Settings

34

Managing Syslog Servers

37

Modifying Syslog Servers

38

Deleting Syslog Servers

38

Configuring SNMP

39

Configuring Support Service

40

Managing Licenses

41

Adding a License

42

Reviewing License Information

42

Deleting Licenses

43

Configuring Network Settings

45

Configuring Hostname and DNS

46

Figure 18: Interface

47

Configuring Routing Settings

49

Modifying Static Routes

50

Deleting Static Routes

50

Configuring Static Hosts

51

Configuring Ports

52

Configuring SSH

53

Configuring Services

54

Managing Remote Access

55

Network Configurations

58

Network Excludes NAT

59

Configuring General Settings

62

Configuring Protocols

64

Managing Client IP Pools

68

Deleting Client IP Pools

69

Voice Recording Support

72

4. Click the Options tab

75

Monitoring Active Users

77

Monitoring Remote Users

77

Troubleshooting Remote Access

78

Managing Security

79

Certificate Authority

81

Mobility Router Certificates

85

Certificate Signing Request

86

 RSA private key

89

Managing the Permit List

90

Reviewing the Permit List

91

Configuring Authentication

93

Figure 31: Directory Groups

94

2. The General page displays

95

CN=Users,DC=domainname,DC=com

96

2. Enter a Name

99

Figure 37: AD Forest

101

Adding Local Users

104

Modifying Local Users

105

Deleting Local Users

105

Figure 39: Ordering

106

Figure 40: RADIUS

108

Adding a RADIUS Server

109

Modifying a RADIUS Server

110

Deleting a RADIUS Server

110

Figure 42: TACACS+

111

Adding a TACACS+ Server

112

Modifying a TACACS+ Server

113

Deleting a TACACS+ Server

113

Managing Mobility

114

Enterprise Default Settings

116

Default Home Settings

118

Default Cell Data Settings

119

Enterprise Locations

120

Handover Settings

121

 Define the campus

124

Managing Enterprise Locations

125

Deleting SSIDs from a Campus

126

Creating Buildings

126

Deleting Buildings

126

Creating Floors

126

Deleting Floors

127

Adding WLAN Controllers

129

Controller

131

Modifying WLAN Controllers

131

Deleting WLAN Controllers

132

Managing IP-PBX Integration

133

Adding an IP-PBX

134

Numbering Plan Parameter Sets

141

Duplicating a Row

144

Figure 58: Add a Column

145

Figure 59: Add Column Name

146

Figure 60: New Column Added

146

Numbering Plan Table Patterns

147

Input number Output number

149

Numbering plan tables

149

Numbering Plan Tables

154

Cellular Caller ID Mapping

155

Emergency Number Pattern

156

Enterprise Extension Pattern

156

Using the Test Panel

158

Configuring Media Settings

160

Configuring PBX Options

162

Configuring Device Mobility

165

Modifying an IP-PBX

166

Deleting an IP-PBX

166

Copying a PBX

166

Configuring Voice Settings

168

Adding Access Numbers

169

Modifying Access Numbers

171

Deleting Access Numbers

171

Viewing Table Rows

172

Expand All

172

Exporting a Numbering Plan

173

Deleting a Numbering Plan

173

Managing Cellular Operators

174

Adding a Cellular Operator

175

On the Client tab:

177

Deleting a Cellular Operator

178

Deleting Operating Systems

179

Adding Supported Devices

179

Modifying Supported Devices

180

Deleting Supported Devices

180

Reviewing Supported Devices

180

Managing Voice Prompts

181

Adding a Voice Prompt Profile

182

Modifying Voice Prompts

182

 Sampling rate = 8000

183

 1 channel (mono)

183

Managing Calling Rules

185

Creating a Calling Rule

186

Modifying a Calling Rule

189

Deleting a Calling Rule

190

Assigning a Calling Rule

190

Managing Groups

191

Creating Groups

192

 Retrieve All Groups

193

Configuring Security Settings

194

Client-Side Security (Wi-Fi)

195

Configuring User Options

196

Call Routing

197

Data Services

197

Presence/IM

198

Personal Call Routing

200

Emergency Call Routing

200

Call Ignore

201

Client Privilege

201

Provisioning

201

Applying Changes

201

Configuring Device Options

202

Adding Calling Rules

204

Modifying Calling Rules

205

Adding Users to a Group

206

Modifying Groups

207

Deleting Groups

207

Managing Users

208

Creating Users

209

Configuring Line Settings

210

Configuring Devices

212

Creating Calling Rules

218

Managing Home Locations

221

Adding Home Locations

222

Deleting Home Locations

224

Cellular Voice Mail Indicator

232

Modifying Users

233

Copying a User

235

Deleting Users

235

Finding Users

235

Managing Unified

237

Communications (Presence)

237

Modifying Presence

239

Disabling Presence

241

Managing Redundancy

242

Clusters

242

About Redundancy Clusters

243

Redundancy Cluster Scenarios

244

 Certificate authority (CA)

245

 Mobility Router certificate

245

 Virtual Mobility Router

245

Disabling All Existing Users

249

Certificate

250

Enabling Existing Users

250

Mobility Router

252

Managing Redundancy Clusters

257

Redundancy Cluster

258

Upgrading Redundancy Clusters

258

Monitoring Cluster Status

259

Troubleshooting

259

Continuous switchover occurs

260

Maintaining the System

261

Backup the Mobility Router

262

Scheduled Backup

263

 Mobility Router IP address

265

 Default gateway

265

 Domain name

265

 CDR Reporting information

265

Rebooting the Mobility Router

267

Managing Client Images

271

Installing Client Images

272

Bulk Provisioning of Users

274

Directory Query

281

Monitoring the System

282

Using the Dashboard

283

Monitoring Call Status

285

Call Admission Control

286

Detail Records

287

Monitoring the System Summary

289

Monitoring the System Trends

291

International Toll Calling

292

Monitoring Users

294

Search for Active User

295

Delete an Active User

295

Update an Active User

295

Active Remote Users

296

Search for Active Remote User

297

Delete an Active Remote User

297

Location

298

User Monitoring

299

Top “N” Users

300

Column Title Description

302

Monitoring System Status

303

Managing Client Logs

310

Deleting Client Logs

311

Running ping

312

Running traceroute

312

Running nslookup

313

Running netstat

313

Running Sniffer

314

Internal Call Routing Table

315

Managing Mobility Router Logs

315

Log Name Description

316

Generating Support Snapshots

318

Reviewing Support Snapshots

318

Saving System Snapshots

319

Deleting System Snapshots

319

Capturing Packets

320

Test Dialer

321

APPENDIX

322

Deployment Best Practices

322

Directory Domain Controllers

326

URL-Based Dialing

327

Self-Provisioning of Users

329

Remote Users

330

Third-Party Software Notices

332

Original SSLeay

333

Table of contents

Release 6.0

1

Trademarks and Patents

2

Version Information

2

Company Information

2

Contents

3

Documentation Overview

5

Documentation Conventions

6

Related Documentation

7

Online Knowledgebase

7

Installing the ShoreTel

9

Mobility Client Application

9

1.1 Before You Begin

11

Connecting to a Wi-Fi Network

12

Mobility Client

13

1.4 Provisioning the Device

14

3 Select Install

16

2 Select ShoreTel

17

4 Select Uninstall

17

Getting Started

19

Enterprise Services

20

VoIP Registration

20

Extension

20

Icon Name Description

24

2.2 Exiting Mobility Client

25

Managing Calls

27

3.1 Receiving Calls

28

Do Not Disturb enabled

29

3.2 Placing Calls

31

3.2.3 Ending an Active Call

32

Enterprise Extension:

34

Private phone number:

34

Business Dial enabled

34

Personal Dial enabled

34

3.5 Using the Speaker

36

3.6 Muting a Call

37

3.7 Switching Between Calls

38

3.8 Transferring Calls

39

3.9 Managing Conference Calls

40

Active Call

41

 Use the notification bar

42

3.11 Accessing Voice Mail

43

3.12 Making Emergency Calls

44

Presence and Instant

45

4.1 Presence Icons

46

Presence Icons

47

4.2 Enabling Presence

48

4.3 Setting Presence Status

49

4.4 Setting Location

50

Presence and Instant Message

51

1 Select Buddies

51

2 Select the note

51

4.6.1 Adding Buddies

52

4.6.2 Deleting Buddies

52

4.7.1 Access Levels

53

4.8 Viewing Buddy Details

54

4.9 Sorting the Buddy List

55

Creating Groups of Buddies

56

Adding a Buddy to a Group

57

4.12 Deleting a Group

58

4.13 Viewing Notifications

59

4.14 Using Instant Message

60

4.14.6 IM Conversations

61

4.14.7.1 Adding Participants

63

Using Instant Message

64

4.15 Logging In/Out

65

Tou ch Log Off

66

Tou ch Buddies

66

Tou ch Log In

66

4.16 Sending Email to a Buddy

67

4.17 Calling a Buddy

68

Secure Remote Access

69

5.1 Before You Begin

70

Searching the Corporate

73

Directory

73

Enterprise

74

6.3 Adding a Favorite

75

6.4 Deleting a Favorite

76

6.5 Adding a Personal Contact

76

Client Settings

77

7.1 Viewing General Settings

78

7.2 Changing Network

79

Settings

79

Changing Network

80

7.3 Changing Advanced

81

Changing Advanced

82

7.4 Changing Call Settings

83

7.6 ShoreTel Communicator

85

7.7 Provisioning

86

7.9 Customizing the Tab Bar

87

Customizing the Tab Bar

88

ShoreTel Communicator

89

A.3 Using Visual Voice Mail

90

Using Visual Voice Mail

91

Specifying Call Handling Mode

92