ShoreTel IP 100 User Manual download pdf (Page 5)

OVERVIEW

ShoreTel 6 allows an administrator or a user to change the functions

associated with the custom buttons on some IP phones and on the button box.

The new feature essentially allows the user to create shortcuts for operations

that would normally require pressing two or three buttons to accomplish the

same task.

For example, the action associated with the bottom button on an IP 530/560

could be configured to speed-dial a particular extension or external number.

The button above that could be set to perform overhead paging, and so on. All

of the custom buttons on the IP 530/560 phone are configurable except for the

top-most button, which is permanently set to provide call appearance

information (i.e. ringing indicator and call timer information). All 24 buttons

on the button box (BB24) are configurable with none limited to call

appearance.

Users can figure out which actions they perform on a regular basis and then

associate those actions with the custom buttons so that instead of having to

dial a star code (such as *14 for picking up the Night Bell) they can just press

one button. See the table on the following page for supported functions.

Details:

• After a function is assigned to a button, users can enter a label (up to five

characters on the IP 530/560 and up to six characters on the IP 100 and

BB24). The label appears on the LED display next to the custom button.

• The system administrator can configure the custom buttons via

ShoreWare Director on behalf of a user, or he can enable permissions for

an individual user so that the user can modify the custom buttons on his

own IP phone via the telephone interface.

• The programmable button feature is supported on the BB24, IP 100, and

IP 530/560 models. The feature is not supported on the analog models or

on the IP 210.

• The IP100 does not have custom buttons, but the soft keys can be

configured (via ShoreWare Director) in the same way that custom

buttons are configured on the other phones.

• IP 100 phones cannot be configured by the user. The buttons on these

phones must be configured by the system administrator.

1 2 3 4 5 6 7 8 9 10 11 12

No comments

ShoreTel IP 100 User Manual Page 5