Abstract
This application note provides the details on adding the Polycom SpectraLink 8400 Series Wireless Handsets to
the ShoreTel® IP Phone system.
Table of Contents
Overview ..........................................................................................................................................................................2
Features and Benefits .......................................................................................................................................................2
Polycom Overview and Contact .....................................................................................................................................3
Polycom Product Information .........................................................................................................................................4
Architecture Overview ....................................................................................................................................................4
Version Support ...............................................................................................................................................................4
Certification Testing Results Summary ..........................................................................................................................5
Table 1: Basic Feature Test Cases ..................................................................................................................................5
Table 2: Extended Feature Test Cases ...........................................................................................................................6
Configuration Overview ..................................................................................................................................................7
ShoreTel Configuration ...................................................................................................................................................7
ShoreTel System Settings - General ...............................................................................................................................7
Call Control Settings ........................................................................................................................................................8
Switch Settings - Allocating Ports for SIP Extensions...................................................................................................9
Figure 6 – ShoreGear Switch Built-in Capacity .......................................................................................................... 11
Site Settings ................................................................................................................................................................... 11
Creating SIP Extension ................................................................................................................................................. 13
Figure 9 – Adding/Editing Users ................................................................................................................................. 14
Figure 10 – Individual User SIP Settings .................................................................................................................... 15
SIP Profiles .................................................................................................................................................................... 15
Figure 11 – SIP Profiles ................................................................................................................................................ 16
Figure 12 – Edit SIP Profile ......................................................................................................................................... 16
Polycom SpectraLink 8440 Phone Configuration...................................................................................................... 17
Polycom SpectraLink 8440 Phone Settings – Phone User Interface.......................................................................... 17
Polycom SpectraLink 8440 Settings – Web Configuration Utility ............................................................................ 18
Polycom Troubleshooting ............................................................................................................................................ 19
Polycom Technical Support ......................................................................................................................................... 19
Document Feedback ..................................................................................................................................................... 20
Document and Software Copyrights ............................................................................................................................ 20
Trademarks .................................................................................................................................................................... 20
Disclaimer ..................................................................................................................................................................... 20
Company Information .................................................................................................................................................. 20
ShoreTel tests and validates the interoperability of the Member's solution with ShoreTel's published software
interfaces. ShoreTel does not test, nor vouch for the Member's development and/or quality assurance process, nor
the overall feature functionality of the Member's solution(s). ShoreTel does not test the Member's solution under load
or assess the scalability of the Member's solution. It is the responsibility of the Member to ensure their solution is
current with ShoreTel's published interfaces.
The ShoreTel Technical Support organization will provide Customers with support of ShoreTel's published software
interfaces. This does not imply any support for the Member's solution directly. Customers or reseller partners will
need to work directly with the Member to obtain support for their solution.
Innovation
Network App N ote
TPP-10337
Date: August, 2011
Product: Polycom SpectraLink 8400
System version: ShoreTel 11.2
Comments to this Manuals