ShoreTel 210 User Manual

ShoreTel 210 IP Phone User Guide

10Placing a Call On or Off HoldTo place a call on or off hold, press .If you have more than one call on hold, you'll hear a dial tone. At this t

11By default, your phone is set to Standard mode, which allows you to answer all incoming calls. Other mode options include In a Meeting, Out of Offic

12VOICE MAILA steadily flashing light on your phone’s corner LED and stutter dial tone signifies that you have unheard messages.Logging Into the Main

13 Reply with a call back Return to the previous menu Hear the envelope information (time and date sent, user’s name recording) Move backWhile listeni

14From the Main Menu, you can listen to saved messages by pressing . To interact with saved messages, press any one of the options under “Listening t

15 Set your passwordEnter your new password, followed by and repeat to confirm. Press to cancel. Disable or enable envelope informationUse this opt

16 Enable email delivery with voice message attached Mark voice messages heard after e-mail delivery Change agent state Log in and assign extension Lo

17TROUBLESHOOTINGProblem: Your system is notifying your callers that your mailbox has exceeded its limit and is unable to accept new messages.Solution

18Rebooting Your PhoneTo reboot your phone, follow these steps:Step 1 With the phone on hook, press .The LED should not light and you shouldn't

19QUICK REFERENCE OF COMMON TASKSUsing the SpeakerphoneMaking a Conference Call + ext. + Using the Intercom + ext.Paging number provided by administ

Document and Software CopyrightsCopyright © 1998–2009 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United Stat

20Logging Into Voice Mail from an External Phoneaccess number + + ext. + password + Listening to and Interacting with New MessagesReplay the Message

21Hear Mailbox Status

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3ContentsGETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Logging In . . . . . . . . . . . . .

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5GETTING STARTEDWelcome to your ShoreTel™ IP phone!Logging InIf you are using your phone for the first time, the phone's display will show date a

6Step 4 Enter a new password followed by . Check with your system administrator for password length. Repeat to confirm password.Step 5 Speak your nam

7PHONE OPERATIONPlacing CallsTo place an internal call, pick up the handset, or press and dial the extension. To place an external call, dial the tr

8 Transfer to assistant. Forward to recipient’s FindMe destination (an optional number where calls can be forwarded) — if enabled; otherwise you will

9Answering CallsRing tones and the flashing red LED light in the top right corner of your phone identify an incoming call on your phone.If the informa