ShoreTel IP100 User Manual

Programmable Buttons User Guide Supplement to IP 212k, IP 230, IP 560, and BB24 Devices

10HOW TO PROGRAM BUTTONS FROM DIRECTORTo configure programmable buttons on the phone of a specific user via ShoreWare Director, follow the procedure b

11Step 8 In the Label field to the left of the drop-down menu, enter a descriptive word to remind the user which function is associated with that butt

12Figure 5 Access the User Group via the Edit User windowStep 5Click on the Go to this User Group link and on the next window that appears, click on t

13Figure 6 Enable customization of IP phone buttonsStep 6Select the Allow Customization of IP Phone Buttons check box.Step 7 Click the Save button to

14HOW TO PROGRAM BUTTONS FROM AN IP PHONETo change the custom buttons on your IP 212k, 230, 560 phone or BB24 device via the telephone interface, foll

15SUPPORTED FUNCTIONSTable 1 Supported FunctionsFunction Parameter CommentsBarge In Extension or noneCall Appearance None Not supported on Button BoxC

16LEDS AND ICONS BY PHONE TYPEThe table below lists the type of device, and the number of colors that the LEDs on that device are capable of displayin

17COLOR AND BLINK PATTERNS FOR CUSTOM KEYSThe LEDs on your ShoreTel IP phone or button box provide color cues to help determine the operational status

18STATUS ICONS FOR OPERATIONAL STATESIn addition to multi-colored LEDs, your ShoreTel IP phone offers icons to help indicate the status of the device.

19RedSteady onWhisper Page CallRedSteady onActive Call Whisper MutedExtension Monitor StatesOff IdleOrangeSteady onIdle and DNDOff Idle and Message Wa

Document and Software CopyrightsCopyright © 1998–2009 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United Stat

20Orange200ms on, 100ms off,200ms on, 500ms offPicked up Monitored Ext. Call and Held + Monitor Ext on Active CallOrange200ms onGreen800ms onOrange200

21Green1000ms on, 1000ms off(Pickup, Pick/Unpark, Pickup NightBell Only) OfferingOrange250ms on, 250ms off(Unpark, Pick/Unpark Only) Held/ParkedToggle

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3ContentsOVERVIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5HOW TO ASSOCIATE A BUTTON BOX WITH A

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5OVERVIEWThe programmable buttons allow an administrator or an end user to change the functions associated with the custom buttons on some IP phones a

6HOW TO ASSOCIATE A BUTTON BOX WITH A PHONEBefore you can program the buttons on a BB24 button box, you must first associate the button box device wi

7Figure 2 Select the button box orderStep 5The MAC address appears in the Name field. If desired, you can rename the device to something that will be

8HOW TO TIE A USER TO A PHONEAt this point, you should have successfully associated the button box with an IP phone. If you have not already done so,

9Step 3 Select the MAC address of the user’s phone from the Home Port - IP Phones drop-down menu, as shown.Step 4 Click Save to store your changes.You