ShoreTel IP 560 User's Guide download pdf (Page 12)

MANAGING CALLS – BASIC FEATURES

Placing Calls

Using the Handset

To place an internal call, pick up the handset and dial the extension. To place

an external call, dial the trunk access code, then the phone number.

To end a call, hang up the handset.

Using the Speakerphone

To place an internal call, press the Speakerphone button and dial the

extension. To place an external call, dial the trunk access code, then the phone

number.

To end a call, press the Speakerphone button again.

Using the Headset

To place an internal call, press the Headset button and dial the

extension. To place an external call, dial the trunk access code, then the phone

number.

To end a call, press the Headset button again.

The figure below shows the information that appears on your ShoreTel 560/

560g IP phone when an outbound call is placed. Note that the soft key

functions at the bottom of the window are different from those that appear

when the phone is idle – they now allow you to park the call or hang up.

Outgoing call: ShoreTel 560/560g

Call

recipient’s

name

Soft key

functions

Duration

of call

Call

recipient’s

extension

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ShoreTel IP 560 User's Guide Page 12