ShoreTel 480 User's Guide download pdf (Page 61)

Using Mailbox Options Using Voicemail

ShoreTel IP Phone 480/480g User Guide 59

Using Mailbox Options

The Mailbox Options submenu in the voicemail system lets you handle the following tasks:

 record your name

 record a personal greeting

 set your password

 assign your extension to a phone

 change your call handling mode

 enable or disable envelope information

 listen to deleted messages

 remove deleted messages

 enable or disable Outlook-automated call handling

 enable or disable email delivery

 change the agent state

 enable or disable Find Me forwarding

Recording Your Name

1. Log in to voicemail.

2. From the voicemail Main Menu, press 7 to access mailbox options.

3. Press 6.

4. Record your name, and then press #.

5. Choose one of the following options:

 To accept your name recording, press #.

 To review your name recording, press 1.

 To rerecord your name, press 2.

 To delete this recording, press 3.

 To cancel, press *.

Recording a Personal Greeting

1. Log in to voicemail.

2. Press 7 to access mailbox options.

3. Press 1 to record a personal greeting.

Note

The personal greeting is linked to the active call handling mode.

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ShoreTel 480 User's Guide Page 61