ShoreTel IP 100 Specifications download pdf (Page 19)

ShoreTel 12.1 19

HAPTER

Network Requirements and

Preparation

Use the information in this chapter to determine specific network requirements for the

ShoreTel Service Appliance 100. After determining the network requirements, you will be

ready to configure your network appropriately. The topics discussed in this chapter

include:

• "Overview" section on page 19

• "Network Requirements" section on page 19

• "IP Addressing" section on page 20

• "Time Services" section on page 20

• "Network Security" section on page 21

• "Deployment Scenarios" section on page 21

3.1 Overview

The SA-100 performs conference processing for the ShoreTel system. It mixes the audio

and data streams, then distributes the mixed streams to participating endpoints. It also

maintains communication with the ShoreTel Headquarters server which stores data that is

used in the conference pages. During a conference, the conference page will be refreshed as

the host uses it.

The SA-100 behaves like an endpoint in a conference call. It relies on the ShoreTel server to

perform call setup and teardown. In order to maximize the productivity enhancements

provided by these services, the underlying network must be robust and properly

configured.

This chapter provides additional considerations relative to the Service Appliance 100 and

the integrated applications.

3.2 Network Requirements

ShoreTel Conferencing services require that the underlying network meet all ShoreTel

recommendations. Refer to the ShoreTel 12 Planning and Installation Guide for more

information regarding ShoreTel system recommendations. The following lists provides

things you to consider when planning your system for audio and Web conferences.

For audio conference streams:

• Delivers adequate bandwidth for toll-quality calls.

• Meets the latency and jitter requirements for toll-quality calls.

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ShoreTel IP 100 Specifications Page 19