ShoreTel IP 100 Specifications Page 25
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Chapter 3: Network Requirements and Preparation SA-100 Planning, Installation and Administration Guide
ShoreTel 12.1 25
Step 3 For users to access SA-100, ports 80 and 443 need to be enabled from the WAN
to the DMZ.
Step 4 Ensure SA-100 can communicate with the LAN (Ex: ping the SA-100)
Step 5 Using ShoreWare Director, verify that the SA-100 Server status is green.
Step 6 Run the set of best practices below.
3.6.2.3 Best Practice tests
1. Configure a user for ShoreTel Conferencing.
2. Create a test conference and verify that audio users can join from both the LAN and
WAN.
3. Verify users can join Web conference from both the LAN and WAN.
4. Once the SA-100 status is green on ShoreWare Director, go to any ShoreTel Phone
and press the “Conference” button. The call should be routed to the ShoreTel
Conferencing, and you should be able to hear the conferencing prompts.
SA-100
Appliance
Media Stream
UDP 5004 Static
RTP
[if dynamic:
Configur-
able, default
10000-10550]
CTL - Boot files
TCP 20 FTP
DATA - Boot
files
Media Stream
UDP 5004
Static RTP
[if dynamic:
Configur-
able, default
10000-10550]
Table 3-2 SA-100 Port Usage (Continued)
Originating
Device
Destination Device
Voice/ Vmb
Switches
SA-100
Appliance
IP Phone
Commun-
icator
SoftPhone DVM Server
HQ/Director
Server
Other
- Service Appliance 100 1
- Planning, Installation and 1
- Administration Guide 1
- Trademarks 2
- Version Information 2
- Company Information 2
- Table of Contents 3
- CHAPTER 7: MAINTENANCE 63 5
- INDEX 81 5
- Objectives 7
- Audience 7
- Organization 7
- Documentation Overview 7
- Document Conventions 8
- 1.1 About the ShoreTel SA-100 9
- 1.3 Single System Management 10
- 1.4 Integrated Services 11
- Microsoft Outlook 12
- 1.9.1 Internet Browsers 13
- 1.9.4 Limitations 13
- Planning and System Design 15
- 2.3 Licensing Requirements 17
- Network Requirements and 19
- Preparation 19
- 3.3 IP Addressing 20
- 3.4 Time Services 20
- 3.5 Network Security 21
- 3.6 Deployment Scenarios 21
- 3.6.1 Deployment in the LAN 22
- 3.6.2 Deployment in the DMZ 22
- ShoreTel 12.1 23 23
- Table 3-2 SA-100 Port Usage 24
- 3.6.2.3 Best Practice tests 25
- 4.1 Recommendations 27
- 4.2 Physical Specifications 27
- 4.2.1 Front Panel 28
- 4.2.2 Back Panel 29
- 4.3 Power Cable 30
- 4.4 Ethernet Ports 30
- 4.5 Maintenance Cable 31
- ShoreTel 12.1 33 33
- ShoreTel 12.1 35 35
- Figure 5-1 Terminal Screen 35
- ShoreTel 12.1 37 37
- 5.8 Connecting the Bezel 38
- Configuring the SA-100 for 39
- Operation 39
- 6.2 Installing Licenses 40
- ShoreTel 12.1 41 41
- • IP address 43
- • Ethernet address 43
- ShoreTel 12.1 45 45
- Headquarters Server 46
- ShoreTel 12.1 47 47
- ShoreTel 12.1 49 49
- ShoreTel 12.1 51 51
- 6.4.7 Configuring HTTPS 52
- ShoreTel 12.1 53 53
- ShoreTel 12.1 55 55
- 6.4.7.3 Enabling HTTPS 56
- 6.5 Creating SA-100 Users 57
- ShoreTel 12.1 59 59
- Administration User Interface 60
- 6.7.1 Conferences 61
- 6.7.2 Reports 61
- Maintenance 63
- • Switches 64
- ShoreTel 12.1 65 65
- ShoreTel 12.1 67 67
- 7.3.2 Switch Connectivity 69
- ShoreTel 12.1 71 71
- Going Live and Training 73
- 8.3 Verify Licensing 74
- 8.4 Distribute User Guides 74
- 8.5 Training 75
- Backup and Restore 77
- ShoreTel 12.1 79 79
- ShoreTel 12.1 81 81
- ShoreTel 12.1 82 82
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