ShoreTel IP 100 Specifications Page 20
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SA-100 Planning, Installation and Administration Guide Chapter 3: Network Requirements and Preparation
20
• Meets the packet loss requirements for toll-quality voice.
• Bandwidth management to prioritize your voice traffic over your data traffic.
• Proper configuration of the ShoreTel system’s Admission Control feature for each
site.
For Web conference streams:
• Delivers adequate bandwidth for the typical application you expect users to share.
• Maintain a ping lag of not more that 100 ms between the SA-100 and the ShoreTel
Headquarters server.
3.2.1 Supported Codecs and Bandwidth
Table 3-1 shows the codecs that the ShoreTel SA-100 supports.
3.3 IP Addressing
The SA-100 requires an IP address with a permanent lease or a static IP address. Either of
the following methods may be used to assign network parameters:
• DHCP from a network server (default out-of-the-box option)
• A static IP configured through the maintenance port on the back of the SA-100.
The SA-100 also requires a Fully Qualified Domain Name (FQDN) during configuration in
ShoreWare Director.
See "Installing the Service Appliance 100" section on page 33 for more information about
configuring the IP address.
3.4 Time Services
The SA-100 requires a connection to time services in order to support ShoreTel
Conferencing services.
The address of the NTP server can be provided to the SA-100 through DHCP option 004 (if
DHCP is used) or configured statically.
Table 3-1 Codecs the ShoreTel Service Appliance 100 Supports
Codec
Bandwid
th
Sampling
Rate
Max Number of
Audio Streams
Max number of SRTP
Streams
G711 (both a-
law and μ-
law)
64kbps 8kHz 50 50
DV14/ADPCM 32kbps 8kHz 50 50
Linear (L16/
8000)
128kbps 8kHz 50 No Support
Wideband
Linear (L16/
16000)
256kbps 16kHz 50 No Support
G722 64kbps 16kHz 15 15
- Service Appliance 100 1
- Planning, Installation and 1
- Administration Guide 1
- Trademarks 2
- Version Information 2
- Company Information 2
- Table of Contents 3
- CHAPTER 7: MAINTENANCE 63 5
- INDEX 81 5
- Objectives 7
- Audience 7
- Organization 7
- Documentation Overview 7
- Document Conventions 8
- 1.1 About the ShoreTel SA-100 9
- 1.3 Single System Management 10
- 1.4 Integrated Services 11
- Microsoft Outlook 12
- 1.9.1 Internet Browsers 13
- 1.9.4 Limitations 13
- Planning and System Design 15
- 2.3 Licensing Requirements 17
- Network Requirements and 19
- Preparation 19
- 3.3 IP Addressing 20
- 3.4 Time Services 20
- 3.5 Network Security 21
- 3.6 Deployment Scenarios 21
- 3.6.1 Deployment in the LAN 22
- 3.6.2 Deployment in the DMZ 22
- ShoreTel 12.1 23 23
- Table 3-2 SA-100 Port Usage 24
- 3.6.2.3 Best Practice tests 25
- 4.1 Recommendations 27
- 4.2 Physical Specifications 27
- 4.2.1 Front Panel 28
- 4.2.2 Back Panel 29
- 4.3 Power Cable 30
- 4.4 Ethernet Ports 30
- 4.5 Maintenance Cable 31
- ShoreTel 12.1 33 33
- ShoreTel 12.1 35 35
- Figure 5-1 Terminal Screen 35
- ShoreTel 12.1 37 37
- 5.8 Connecting the Bezel 38
- Configuring the SA-100 for 39
- Operation 39
- 6.2 Installing Licenses 40
- ShoreTel 12.1 41 41
- • IP address 43
- • Ethernet address 43
- ShoreTel 12.1 45 45
- Headquarters Server 46
- ShoreTel 12.1 47 47
- ShoreTel 12.1 49 49
- ShoreTel 12.1 51 51
- 6.4.7 Configuring HTTPS 52
- ShoreTel 12.1 53 53
- ShoreTel 12.1 55 55
- 6.4.7.3 Enabling HTTPS 56
- 6.5 Creating SA-100 Users 57
- ShoreTel 12.1 59 59
- Administration User Interface 60
- 6.7.1 Conferences 61
- 6.7.2 Reports 61
- Maintenance 63
- • Switches 64
- ShoreTel 12.1 65 65
- ShoreTel 12.1 67 67
- 7.3.2 Switch Connectivity 69
- ShoreTel 12.1 71 71
- Going Live and Training 73
- 8.3 Verify Licensing 74
- 8.4 Distribute User Guides 74
- 8.5 Training 75
- Backup and Restore 77
- ShoreTel 12.1 79 79
- ShoreTel 12.1 81 81
- ShoreTel 12.1 82 82
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