ShoreTel IP 100 Specifications Page 79
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Chapter 9: Backup and Restore SA-100 Planning, Installation and Administration Guide
ShoreTel 12.1 79
• In the FTP Port field, enter port number that you want the SA-100 to use to connect
to the FTP server. The default value is 21.
NOTE The FTP port must be set to 21. The SA-100 can only perform backup and
restore against a FTP server running on port 21.
• In the Directory field, enter the name of the directory to which you want the SA-100
to back up files on the FTP server. This file will be create the first time a back up is
run.
• In the User ID field, enter the user name that you want the SA-100 to use to login to
the FTP server account for backup.
• In the Password fields, enter the password the SA-100 needs to use to login to the
FTP.
9.2 Service Appliance 100 Restore
There is not a ShoreWare Director utility for the purpose of restoring SA-100 content.
Restore is performed on demand through establishing an SSH or serial connection to the
appliance and then using CMCA ServicesMgr command line interface (svccli) commands.
Restoring will copy the content files from the previous backup into the appliance. During
restore all appliance services will be stopped.
The restore can occur on non-empty directories, but will not delete files that are in the file
system but not part of the last back up. Files that are created after the previous back up
remain intact. However, files that have been modified since the previous backup will be
replaced by the backup version.
Files that have been deleted since the previous backup will be restored into the appliance
but will not be accessible as the database links to deleted files are not maintained. If these
files are required, they can be retrieved by establishing an SSH or serial connection to the
appliance and retrieving them manually.
Restore procedures are considered non-routine and are not detailed in this guide. For
detailed instructions, see the ShoreTel 12.1: Maintenance Guide.
- Service Appliance 100 1
- Planning, Installation and 1
- Administration Guide 1
- Trademarks 2
- Version Information 2
- Company Information 2
- Table of Contents 3
- CHAPTER 7: MAINTENANCE 63 5
- INDEX 81 5
- Objectives 7
- Audience 7
- Organization 7
- Documentation Overview 7
- Document Conventions 8
- 1.1 About the ShoreTel SA-100 9
- 1.3 Single System Management 10
- 1.4 Integrated Services 11
- Microsoft Outlook 12
- 1.9.1 Internet Browsers 13
- 1.9.4 Limitations 13
- Planning and System Design 15
- 2.3 Licensing Requirements 17
- Network Requirements and 19
- Preparation 19
- 3.3 IP Addressing 20
- 3.4 Time Services 20
- 3.5 Network Security 21
- 3.6 Deployment Scenarios 21
- 3.6.1 Deployment in the LAN 22
- 3.6.2 Deployment in the DMZ 22
- ShoreTel 12.1 23 23
- Table 3-2 SA-100 Port Usage 24
- 3.6.2.3 Best Practice tests 25
- 4.1 Recommendations 27
- 4.2 Physical Specifications 27
- 4.2.1 Front Panel 28
- 4.2.2 Back Panel 29
- 4.3 Power Cable 30
- 4.4 Ethernet Ports 30
- 4.5 Maintenance Cable 31
- ShoreTel 12.1 33 33
- ShoreTel 12.1 35 35
- Figure 5-1 Terminal Screen 35
- ShoreTel 12.1 37 37
- 5.8 Connecting the Bezel 38
- Configuring the SA-100 for 39
- Operation 39
- 6.2 Installing Licenses 40
- ShoreTel 12.1 41 41
- • IP address 43
- • Ethernet address 43
- ShoreTel 12.1 45 45
- Headquarters Server 46
- ShoreTel 12.1 47 47
- ShoreTel 12.1 49 49
- ShoreTel 12.1 51 51
- 6.4.7 Configuring HTTPS 52
- ShoreTel 12.1 53 53
- ShoreTel 12.1 55 55
- 6.4.7.3 Enabling HTTPS 56
- 6.5 Creating SA-100 Users 57
- ShoreTel 12.1 59 59
- Administration User Interface 60
- 6.7.1 Conferences 61
- 6.7.2 Reports 61
- Maintenance 63
- • Switches 64
- ShoreTel 12.1 65 65
- ShoreTel 12.1 67 67
- 7.3.2 Switch Connectivity 69
- ShoreTel 12.1 71 71
- Going Live and Training 73
- 8.3 Verify Licensing 74
- 8.4 Distribute User Guides 74
- 8.5 Training 75
- Backup and Restore 77
- ShoreTel 12.1 79 79
- ShoreTel 12.1 81 81
- ShoreTel 12.1 82 82
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