ShoreTel IP 100 Specifications Page 8
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SA-100 Planning, Installation and Administration Guide
8
The ShoreTel Server Software Release Notes provide information about new releases, new
features, installation, and upgrading for the ShoreTel server. They can be found in the
documentation folder on the associated DVD and may also be accessed from ShoreWare
Director:
Hardware Documentation
The following installation documents are packaged with the associated ShoreGear voice
switch, ShoreTel Service Appliance 100, or ShorePhone IP phone.
• Quick Install Guides for each ShoreTel Voice Switch
• Shoretel Service Appliance 100 Quick Install Guide
• Quick Install Guide for each ShorePhone IP phone
User Documentation
End-user documentation is installed during the ShoreTel Communicator installation. It is
available through the Help > Contents and Index command within the ShoreTel
Communicator application.
Online Knowledge Base
To access additional information about the current release or to resolve issues with the
ShoreTel system, you can use the ShoreTel online knowledge base. This password-
protected, online database is accessible to authorized contacts through the ShoreTel web
site at www.ShoreTel.com.
Document Conventions
Conventions used in this guide include the following:
• Data-entry field names, hypertext links, control buttons, keywords, and other items
within the system management interface are in
boldface text.
• Information that you enter in data-entry fields is in a
data_entry font.
- Service Appliance 100 1
- Planning, Installation and 1
- Administration Guide 1
- Trademarks 2
- Version Information 2
- Company Information 2
- Table of Contents 3
- CHAPTER 7: MAINTENANCE 63 5
- INDEX 81 5
- Objectives 7
- Audience 7
- Organization 7
- Documentation Overview 7
- Document Conventions 8
- 1.1 About the ShoreTel SA-100 9
- 1.3 Single System Management 10
- 1.4 Integrated Services 11
- Microsoft Outlook 12
- 1.9.1 Internet Browsers 13
- 1.9.4 Limitations 13
- Planning and System Design 15
- 2.3 Licensing Requirements 17
- Network Requirements and 19
- Preparation 19
- 3.3 IP Addressing 20
- 3.4 Time Services 20
- 3.5 Network Security 21
- 3.6 Deployment Scenarios 21
- 3.6.1 Deployment in the LAN 22
- 3.6.2 Deployment in the DMZ 22
- ShoreTel 12.1 23 23
- Table 3-2 SA-100 Port Usage 24
- 3.6.2.3 Best Practice tests 25
- 4.1 Recommendations 27
- 4.2 Physical Specifications 27
- 4.2.1 Front Panel 28
- 4.2.2 Back Panel 29
- 4.3 Power Cable 30
- 4.4 Ethernet Ports 30
- 4.5 Maintenance Cable 31
- ShoreTel 12.1 33 33
- ShoreTel 12.1 35 35
- Figure 5-1 Terminal Screen 35
- ShoreTel 12.1 37 37
- 5.8 Connecting the Bezel 38
- Configuring the SA-100 for 39
- Operation 39
- 6.2 Installing Licenses 40
- ShoreTel 12.1 41 41
- • IP address 43
- • Ethernet address 43
- ShoreTel 12.1 45 45
- Headquarters Server 46
- ShoreTel 12.1 47 47
- ShoreTel 12.1 49 49
- ShoreTel 12.1 51 51
- 6.4.7 Configuring HTTPS 52
- ShoreTel 12.1 53 53
- ShoreTel 12.1 55 55
- 6.4.7.3 Enabling HTTPS 56
- 6.5 Creating SA-100 Users 57
- ShoreTel 12.1 59 59
- Administration User Interface 60
- 6.7.1 Conferences 61
- 6.7.2 Reports 61
- Maintenance 63
- • Switches 64
- ShoreTel 12.1 65 65
- ShoreTel 12.1 67 67
- 7.3.2 Switch Connectivity 69
- ShoreTel 12.1 71 71
- Going Live and Training 73
- 8.3 Verify Licensing 74
- 8.4 Distribute User Guides 74
- 8.5 Training 75
- Backup and Restore 77
- ShoreTel 12.1 79 79
- ShoreTel 12.1 81 81
- ShoreTel 12.1 82 82
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