ShoreTel IP 100 Specifications Page 2
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Document and Software Copyrights
Copyright © 1998-2011 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved.
Printed in the United States of America. Contents of this publication may not be reproduced or transmitted in any
form or by any means, electronic or mechanical, for any purpose, without prior written authorization of ShoreTel,
Inc. ShoreTel, Inc. reserves the right to make changes without notice to the specifications and materials contained
herein and shall not be responsible for any damage (including consequential) caused by reliance on the materials
presented, including, but not limited to typographical, arithmetic or listing errors
Trademarks
ShoreTel, ShoreTel (and logo), ControlPoint, Brilliantly Simple, Brilliantly Simple Communication, ShoreCare,
ShoreGear, ShorePhone, and ShoreWare are registered trademarks of ShoreTel, Inc. in the United States and/or
other countries. The ShoreTel logo is a trademark of ShoreTel, Inc. in the United States and/or other countries..
All other copyrights and trademarks herein are the property of their respective owners.
Version Information
ShoreTel Service Appliance 100 (SA-100) Planning, Installation and Administration Guide
Release 1.0;
Part Number: 850-1297-01
Version: SA-100PIAG_CR_20110923
Date: September 23, 2011
Company Information
ShoreTel, Inc.
960 Stewart Drive
Sunnyvale, California 94085 USA
+1.408.331.3300
+1.408.331.3333 (fax)
www.shoretel.com
- Service Appliance 100 1
- Planning, Installation and 1
- Administration Guide 1
- Trademarks 2
- Version Information 2
- Company Information 2
- Table of Contents 3
- CHAPTER 7: MAINTENANCE 63 5
- INDEX 81 5
- Objectives 7
- Audience 7
- Organization 7
- Documentation Overview 7
- Document Conventions 8
- 1.1 About the ShoreTel SA-100 9
- 1.3 Single System Management 10
- 1.4 Integrated Services 11
- Microsoft Outlook 12
- 1.9.1 Internet Browsers 13
- 1.9.4 Limitations 13
- Planning and System Design 15
- 2.3 Licensing Requirements 17
- Network Requirements and 19
- Preparation 19
- 3.3 IP Addressing 20
- 3.4 Time Services 20
- 3.5 Network Security 21
- 3.6 Deployment Scenarios 21
- 3.6.1 Deployment in the LAN 22
- 3.6.2 Deployment in the DMZ 22
- ShoreTel 12.1 23 23
- Table 3-2 SA-100 Port Usage 24
- 3.6.2.3 Best Practice tests 25
- 4.1 Recommendations 27
- 4.2 Physical Specifications 27
- 4.2.1 Front Panel 28
- 4.2.2 Back Panel 29
- 4.3 Power Cable 30
- 4.4 Ethernet Ports 30
- 4.5 Maintenance Cable 31
- ShoreTel 12.1 33 33
- ShoreTel 12.1 35 35
- Figure 5-1 Terminal Screen 35
- ShoreTel 12.1 37 37
- 5.8 Connecting the Bezel 38
- Configuring the SA-100 for 39
- Operation 39
- 6.2 Installing Licenses 40
- ShoreTel 12.1 41 41
- • IP address 43
- • Ethernet address 43
- ShoreTel 12.1 45 45
- Headquarters Server 46
- ShoreTel 12.1 47 47
- ShoreTel 12.1 49 49
- ShoreTel 12.1 51 51
- 6.4.7 Configuring HTTPS 52
- ShoreTel 12.1 53 53
- ShoreTel 12.1 55 55
- 6.4.7.3 Enabling HTTPS 56
- 6.5 Creating SA-100 Users 57
- ShoreTel 12.1 59 59
- Administration User Interface 60
- 6.7.1 Conferences 61
- 6.7.2 Reports 61
- Maintenance 63
- • Switches 64
- ShoreTel 12.1 65 65
- ShoreTel 12.1 67 67
- 7.3.2 Switch Connectivity 69
- ShoreTel 12.1 71 71
- Going Live and Training 73
- 8.3 Verify Licensing 74
- 8.4 Distribute User Guides 74
- 8.5 Training 75
- Backup and Restore 77
- ShoreTel 12.1 79 79
- ShoreTel 12.1 81 81
- ShoreTel 12.1 82 82
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