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ShoreTel AP110 Specifications Page 126
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Personalized Call Handling
Sh
oreWare Server Release Notes
Page 126
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ShoreTel 9.1
1
ShoreWare Server
1
Release Notes
1
Trademarks
2
Version Information
2
Company Information
2
Table of Contents
3
System Specifications
11
Client Device Requirements
14
Supported Devices
15
ShorePhone Telephones
16
Upgrade Path
16
Email Integration
16
Converged Conferencing
16
System Capacity
17
ShoreTel 9.1 Feature Set
19
Windows Server 2008 Support
21
Application Server Role
22
Web Server (IIS) Role Servers
23
ShoreTel 9.1 Page 25
25
Windows 2008
27
• Shoreline Communication
28
• FTPRoot
28
ShoreTel 9.1 Page 29
29
• Shoreline Data
30
• Shoreline Communications
30
Windows 2003 to Windows 2008
31
Call Manager on 64-Bit Vista
35
Introduction
37
SIP Header Enhancement –
39
Integration with 911 Enable
39
Shared Call Appearance
41
ShoreTel 9.1 Page 43
43
Assistant Users
44
Programmable Buttons
44
Configuring
46
Using Shared Call Appearance
46
Blind Conference Limitation
47
Silent Coach
49
Call Manager
53
IP Phone
55
Feature Limitations
58
Mobile Call Manager – Device
59
Support Enhancements
59
ShoreTel 9 – System Features
61
Active Directory
63
ShoreTel 9.1 Page 65
65
Authenticating AD Users
66
Web Client
68
Updating AD Fields
69
Removing AD Users
69
Exporting AD Records
70
Importing the CSV File
71
LLDP / 802.1x
73
Unicode Character Set Support
75
Reporting Options panel
76
SRTP-AES
77
SRTP-AES Description
78
Installation and Upgrades
79
System Failover Requirements
83
System Failback Requirements
83
License Compliance
84
MCM Failback Requirements
84
CDR Reports – Codecs
85
• 9 BV32 BV32/16000
86
• 10 BV16 BV16/8000
86
• 11 AAC_LC32000 AAC_LC/32000
86
Failover
87
Spare Switch Failover
89
Provisioning – Director
91
Enabling IP Phone Failover
92
Quick Look panel
92
Terminal Server
93
DiffServ / ToS Support
97
Support of 256 Workgroups
99
Page 100
100
SIP Trunk Profiles
101
Implementation
102
ShoreTel 9.1 Page 103
103
Page 104
104
DID Enhancements
105
Page 106
106
ShoreTel 9 – Client Features
107
Announced Find Me
109
Page 110
110
• Press Ctrl+O
111
Usage Information
112
Personalized Call Handling
113
Description
114
Call Routing Plan
115
Licensing
116
Condition Setup panel
117
Page 118
118
Action Setup panel
119
Action Selection dialog boxes
119
Name Setup panel
120
Administrative Permission
121
Page 122
122
ShoreTel 9.1 Page 123
123
Page 124
124
Administrative Oversight
125
Page 126
126
Parked Call Enhancements
127
Background
129
Feature Description
129
Provisioning
130
ShoreTel 9.1 Page 131
131
Page 132
132
Call Handling Mode Delegation
133
Page 134
134
Voicemail Enhancements
135
IP 110 – On-Hook Dialing
139
Page 140
140
Call Manager – IM Privacy
141
User Privacy settings
143
Presence Change Alerts
144
Installation
145
Presence Server Support
145
Page 146
146
Call Manager – Contact Import
147
Viewing the Contacts
148
File Properties
149
CSV Files
150
Record Types
151
CSV Examples
152
XML Files
153
Page 154
154
Page 156
156
Based Service
157
Process Description
158
Configuring LBS
159
Polling Rate Selection
160
Managing Waypoints
161
Waypoints Settings
161
LBS Indicators
162
ShoreTel 9.1 Page 163
163
Figure 85 LBS Rule Indicators
163
Page 164
164
Mobile Call Manager –
165
Enhancements
165
Automatic Office Anywhere
166
Voicemail
167
Installation Changes
168
• Motorola
169
• Window Mobile
169
Provisioning Changes
170
Usage Changes
170
Support Information
170
Feature Support
171
Network Speed Setting
172
DTMF Handling
172
Glossary
173
Page 174
174
ShoreTel 9.1 Page 175
175
Page 176
176
ShoreTel 9.1 Page 177
177
Page 178
178
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