ShoreTel AP110 Specifications Page 37

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ShoreTel 9.1 Page 37
Single Sign On – Instant Messaging
Introduction
ShoreTel 9.1 supports Single Sign On (SSO) for logging into the OCS 2007 server.
Background
ShoreTel 9 integrated Active Directory with the ShoreTel directory. Single sign on to Call
Manager and Director were among the Active Directory features introduced in ShoreTel 9.
Terms
Active Directory Active Directory (AD) is a Mircosoft technology that provides various
network services, including LDAP-style directory services and authentication, for
Windows environments. Administrators can assign policies, deploy software, and apply
critical updates to an organization from a single Active Directory database.
Converged Conferencing ShoreTel Converged Conferencing is a real time communications
server that supports audio conferencing, web conferencing, an integrated contact list
with presence, and instant messaging (text chat).
Microsoft Office Communications Server 2007(OCS 2007) is an enterprise real-time
communications server that provides the infrastructure for enterprise instant
messaging, presence, file transfer, and other multi-media functions. OCS2007 is one of
two platforms Call Manager supports for instant messaging and presence.
Single Sign On (SSO) Single Sign On is an LDAP process where applications automatically
authenticate LDAP users that are logged into the network domain through their
network credentials. Such users that are logged into the network are not prompted to
re-enter their credentials when accessing applications requiring authentication.
Implementation
ShoreTel supports Active Directory authentication for users logging into the OCS 2007 IM
server without requiring username or password entry into the Call Manager Preferences
panel that configures Instant Messaging access.
The Converged Conferencing Bridge Server does not offer Single Sign On for Instant
Messaging access.
User Interface consequences of this feature include:
Users with Active Directory credentials are not required to set up their Instant
Messaging Account during the initial Call Manager configuration
The Instant Message account username and password options are not active in the
Instant Messaging panel of the Call Manager Options and Preferences window, as
shown in Figure 13.
These fields are auto-filled with the user’s network credentials.
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