ShoreTel 9.1 Page 165
Mobile Call Manager –
Enhancements
Introduction
Definition
ShoreTel 9 enhances the following Mobile Call Manager (MCM) features:
• Office Anywhere
• Voicemai l
• Call History
• QuickDialer
• Installation enhancements
• Navigating through messages using the existing TUI when using visual voicemail.
Refer to the Glossary for a definition of the following terms used in this release note:
• Active Call Handling Mode
• Call Handling Modes
• Office Anywhere
• Office Anywhere Extension
• Active Office Anywhere Extension
• Default Office Anywhere Extension
History
MCM, introduced in ShoreTel 7.5, provides mobile device access to selected Call Manager
features. The MCM implementation includes the client application that runs on cell phone
and the server component – Mobile Call Manager Server (MCMS) – that runs on any
ShoreWare application server.
ShoreTel 8.1 extended Mobile Call Manager access to new audiences through carrier
independence and support of additional European and American languages.
Feature Enhancements
Office Anywhere
ShoreTel 9 expands MCM to support the following Office Anywhere (OA) enhancements:
• Definition of multiple destinations for selection as the active Office Anywhere
destination.
• Designation of a Default Office Anywhere number.
• Automatic enabling of Office Anywhere when MCM is activated.
Multiple Office Anywhere Numbers
MCM defines multiple OA extensions for each user. OA extensions are categorized as
Permanent and User Defined.
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