ShoreTel AP110 Specifications download pdf (Page 153)

ShoreWare Server Release Notes Call Manager – Contact Import

ShoreTel 9.1 Page 153

XML Files

XML files contain a structure set of elements. The following sections describe required file

components and XML elements recognized by Call Manager.

XML File Name

Elements

The following elements are recognized by Call Manager Contact XML files.

Level 1 Elements

Each file contains one Contacts element.

• Contacts: The Contacts element specifies the source name and version number and

contains one Contacts element for each contact in the file.

— valid attributes: source, version

Example: <contacts source = “File 1” version = “1.0”> </contacts>

Level 2 Elements

The Contacts element contains one Contacts element for each user defined by the XML file.

Each Contacts element contains Level 3 elements that define the field contents for the user.

Each Contacts element must contain one ContactID element and one other Level 3

element.

Refer to the Example on page 155 for an example of the Contacts element.

Level 3 Elements

Level 3 elements are contained with the Contacts element and specify field contents for

contacts imported to Call Manager. The following is a list of Level 3 elements.

• contactID: This field uniquely identifies the contact record within the file. The Contact

ID is a string with a maximum of 126 characters. Call Manager does not display this

field. All contact records require a Contact ID. If multiple contact records contain

identical Contact IDs, the last such contact in the list is imported into Call Manager

and all other contacts with the same ID are ignored.

Example: <contactID>1234</contactID>

• name: This element specifies the contact’s name. Each contact element may contain

only one name element.

— valid attributes: first, middle, last

Example: <name first=”Sarah” middle=”Jane” last=”Clauser”/>

• company: Each contact element may contain only one company element.

— valid attributes: value

Example: <company name=”Anycorp, Inc.”/>

• department: Each contact element may contain only one department element.

— valid attributes: value

Example: <department value=”Sales”/>

• categories: Each contact element may contain only one categories element.

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ShoreTel AP110 Specifications Page 153